Privacy Policy

Last Updated: April 14, 2024

Bastion Home Solutions ("Company," "we," "us," or "our") is committed to protecting the privacy of individuals who visit our website bastionhomesolutions.com ("Site") and who submit their personal information through our contact forms or by communicating with us via phone, email, or text message. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Property Information: Property address, condition, and details related to your real estate inquiry.
  • Communication Data: Records of your communications with us, including emails, text messages, and phone call logs.
  • Usage Data: Information about how you access and use our Site, including your IP address, browser type, pages viewed, and referring URL.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide property valuations.
  • Communicate with you about our services, including via SMS text messages if you have consented.
  • Process transactions and facilitate property closings.
  • Improve our website and services.
  • Comply with legal obligations.

3. SMS/Text Messaging Policy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you provide your phone number and opt in to receive text messages from Bastion Home Solutions, you consent to receive SMS messages related to your property inquiry, appointment reminders, and service updates. Message frequency varies. Standard message and data rates may apply.

Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message and no further SMS communications will be sent.

Help: Reply HELP to any message for assistance, or contact us at solomon@bastionhomesolutions.com or (310) 925-8086.

4. How We Protect Your Information

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Third-Party Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

  • Service Providers: Third-party companies that help us operate our business (e.g., title companies, email platforms), who are contractually obligated to protect your data.
  • Legal Requirements: When required by law, regulation, court order, or governmental request.

6. Cookies

Our Site may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access and receive a copy of your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Opt out of marketing communications.

To exercise any of these rights, please contact us using the information below.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

© 2024 Bastion Home Solutions LLC. All rights reserved.